Sometimes Word will crash when manipulating bullet lists. This can be caused by a corrupted Word installation file. To fix the bullet issue there is a file in the Word directory that must be deleted. It is located here:
To Navigate to the file, follow the steps below:
- Open File Explorer
- Go to your C: Drive
- Go to Users
- Open your Username folder
- Open AppData
- Open Roaming
- Open the Microsoft folder
- Open the Word folder
- Right Click ListGal.dat and select Delete
The file will rebuild when starting Word again.
AppData may be set as a hidden folder. To reveal hidden items follow the arrows in the picture below.