Technical Support

Below are the accessibility features included in our browser and in-app testing environments Our testing mode timer is doubled from its original durati...

You may add the Student to a Classroom directly from their Student page in the Administrator Panel. Select the student that you want to edit. Click t...

In order to add content to a Classroom, you need to associate an Access Code with your Classroom. Select Classrooms from the left menu. Select the Classr...

After you've created an Access Code, you'll want to add students to it. There are three ways to accomplish this: Using a Code, Manually Adding Stude...

If you don't already have some Classrooms set up for you, then you'll want to create some. We recommend creating "Classrooms" in the ...

Sometimes, a student may not have ever had a GMetrix account before. In these cases, you'll want to create a new student.  Select on Students from...

Before you can create access codes, you need to make sure that you have an available license. You can check your license inventory by selecting the Orders t...

In addition to the main Code that exists for an Access Code, you have the option to create additional codes for providing access to the Code. The reason...

You may duplicate an Access Code to create a new one that contains the same content and settings, but not the same students. The purpose of this function is...

After a Classroom has been created, you may change its details at any time. Select Classrooms on the left menu. Select the Classroom that you want to ...