Windows

Solutions for GMetrix SMS for Windows users

GMetrix Configuration File Documentation
The GMetrix configuration file, ApplicationSettings.json, can be found in the C:\ProgramData\GMetrixSMSe\Configuration folder and modified using any Notepad...
Fri, 12 Jan, 2024 at 11:29 AM
GMetrix SMS with Remote Desktop, Thin Clients, and Citrix
GMetrix will install in a remote desktop server environment, but there are a few things to be aware of: The GMetrix SMS software and the Adobe/Microsof...
Tue, 28 Nov, 2023 at 3:47 PM
How to Change the GMetrixTemplates/Saved Projects Location
By default, the GMetrixTemplates folder and Saved Projects are located in the user’s C: Drive. Our users may change this location, if needed. To do this, fo...
Wed, 11 Mar, 2026 at 3:42 PM
How to Completely Remove GMetrix SMS from Your Computer
If you need to fully uninstall the GMetrix SMS application, please follow the steps below. Uninstall GMetrix through Apps and Features in Settings. Righ...
Thu, 12 Mar, 2026 at 8:56 AM
How to Disable Automatic Updates in the GMetrix SMSe Application
If you would like to disable Automatic Updates in the GMetrix SMSe Application, follow the steps below: Launch GMetrix SMSe Click on the Options cog for ...
Wed, 11 Mar, 2026 at 3:43 PM
How To Enable Administrator Options
The GMetrix SMS can be changed to allow an Administrator tab in the Options menu. The Administrator tab allows you to turn off the other settings tabs to pr...
Fri, 9 Jul, 2021 at 1:59 PM
How to Install GMetrix SMS on Windows
The following steps take you through the process of installing GMetrix SMS 7 Navigate to https://www.gmetrix.net/GetGMetrixSMS.aspx and click on Download...
Wed, 11 Mar, 2026 at 4:11 PM
How to Open and Send a Log File in Windows
Log files are generated to help your administrators or our tech support at GMetrix dive further into an issue to find the cause. This article will show you ...
Wed, 11 Mar, 2026 at 3:43 PM
How-To Manage Plugins in SMS on Windows
If you are having issues with an Adobe test, follow these steps first: Click on the Options icon Click on the Plugins Tab and select the application you ...
Tue, 3 Feb, 2026 at 11:28 AM
Issues Loading GMetrix Templates or Resources in Windows
If you are experiencing issues with the GMetrixTemplates or Resources folders, we recommend deleting them to prompt a fresh download the next time you launc...
Wed, 11 Mar, 2026 at 3:43 PM